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Home » Frauds
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Frauds
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Caution
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There is an increase in malicious activity by fraudsters in the telecommunication world. Some of these may result in substantial increase of your phone bill. These can be in the form of-
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- SMS from unknown sources prompting you to call on a number (offer of prize-money being the way to tempt you).
- SMS/Email from unknown sources prompting you click and go to a site offering free download of content/movie clips/pictures.
- Premium Rate Services offering you to call a particular International number (International numbers start with 00 or +country code) to make friends and chat with like-minded people. These may also bait you with their temptations like offering prize money."
- Call/Missed Call from a number where the person on the other end claims to be calling from your service provider-S Tel and asks you to dial a number to get your prize money."
- Doing any of the above may lead to calls being dialed out from your mobile to International numbers or Satellite numbers without your knowledge."
- Downloading content from unreliable sources may lead to malicious software like viruses being installed on your handset, which may lead to compromise of your personal data on the mobile."
- Imposter calling and asking you to dial on call or seeking information like IMEI, Bank Account Number, other info and which may help him hack your handset. "
- Avoid going from your mobile browser to sites which offer unreliable and questionable content."
- If you inadvertently access any of these sites, close down any pop-up windows that may have opened."
- You should not download and/or install any software from sites where there are a large number of pop-up windows. Read everything carefully before clicking OK, especially while you are going to download something."
- Do not post your mobile number on the websites unless you are very sure that the site is secure."
- Do not dial any code from your mobile if a caller asks you to do so."
- Do not give your handset IMEI number to anybody. IMEI (International Mobile Equipment Identity) is a unique code given by handset manufacturer for your number. This can be obtained by pressing *#06#."
- Do not delete data from your browser's history files, to enable you trace back problems, if necessary"
- Keep Bluetooth connectivity off when not required and or keep the security feature of your handset on high mode."
- Periodically check the icons on your handset and ensure that no new icons have appeared that has not consciously been installed by you."
- Format your handset if you feel that unintentionally any of the above may have happened with you, this will remove malicious software from your handset. "
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Please exercise utmost caution while surfing Internet sites using your phone.
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Warning – Fraudulent communications
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Fraudulent communications, especially emails, may be sent to members of the public, purporting to be official correspondence from, or on behalf of, S Tel, using the S Tel name and/or brand. Frequently, these unsolicited communications claim to offer business opportunities, employment within S Tel, or indicate that the recipient has won a competition or lottery. S Tel has not authorized, and is not responsible for, these communications. S Tel advises members of the public to exercise caution with any request to provide any personal or confidential information.
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